SHIPPING
Where are Propre Baby products available for purchase?
Products are available to purchase in the United States only on PropreBaby.com.
What are U.S. shipping times and costs?
Standard Shipping
Orders under $50: $6 (5-7 standard business days)
Orders $50+: Free (5-7 standard business days)
Express Shipping $20
RETURNS
What is your return policy?
We do not accept returns on open products. If you're not happy with your purchase, please reach out to our team at Hello@proprebaby.com within 30-days of receiving the product.
Products are only eligible for refunds, or if product came damaged you can receive a replacement product within 30 days after your order was placed.
In your email, please include a brief description of your issue, order number and photo of the damaged product.
Any questions regarding the status of your order?
Please email us at hello@proprebaby.com and we will let you know if an update is available.